Return Policy


Merchandise must be returned in the manufacturer’s salable, like-new condition with the original packaging materials (including the barcode/UPC label), accessories, and instructions; otherwise, your product may not be eligible for return or exchange.

All bundled items MUST be returned with all components for a refund.

All returns MUST be accompanied by a Return Merchandise Authorization form provided to you by our customer service department.

Community Value carefully monitors returns and in some cases, returns made with a receipt may be refused. Community Value reserves the right to deny any return. Please see Rules and Restrictions for Returns below for additional info. Absolutely NO REFUNDS on opened packages of products that are enclosed in the shipping box. Rest assured that when Community Value ships our product to you that the product is properly secured and has been quality checked.

Items that are damaged during shipping are not in anyway the responsibility of Community Value. Please contact us if your item is damaged or contact UPS Ground to file a complaint. Item must be returned for a refund to be give or the package to be replaced.